Background Information

Dexomed Biologicals Group Ltd. is a registered limited company based in Kenya, specializing in the comprehensive service, maintenance, and calibration of a diverse range of medical and biological equipment. Established with a clear vision to enhance the operational efficiency and accuracy of critical healthcare equipment, our company plays a crucial role in supporting the healthcare infrastructure. Our mission is to provide expert technical services that ensure the reliability and precision of medical devices, thereby contributing to the delivery of high-quality healthcare services.

At Dexomed Biologicals Group Ltd., we understand the vital importance of well-maintained and accurately calibrated medical equipment in delivering effective patient care. Our team comprises highly skilled and experienced technicians and engineers who are dedicated to maintaining the highest standards in biomedical equipment servicing. We cater to a wide array of clients, including hospitals, clinics, laboratories, and research institutions, ensuring that their equipment operates flawlessly and meets stringent regulatory requirements.

Our services encompass a broad spectrum of equipment, including diagnostic machines like X-ray systems, ultrasound devices, CT scanners, and MRI machines; therapeutic equipment such as dialysis machines, ventilators, and infusion pumps; laboratory instruments including microscopes, centrifuges, and spectrophotometers; and surgical instruments like operating tables, surgical lights, and anesthesia machines. Each piece of equipment undergoes meticulous inspection, maintenance, and calibration to guarantee optimal performance and longevity.

We pride ourselves on our proactive approach to equipment maintenance. By conducting regular preventive maintenance, we identify and address potential issues before they escalate, thereby minimizing downtime and ensuring continuous operation. Our calibration services adhere to international standards, using advanced techniques to verify and adjust the accuracy of various medical devices.

Furthermore, Dexomed Biologicals Group Ltd. is committed to fostering long-term partnerships with our clients. We offer comprehensive training programs to educate healthcare professionals on the proper use and maintenance of their equipment and provide consultancy services to assist with equipment procurement, installation, and compliance with regulatory standards. Our 24/7 emergency support ensures that critical equipment failures are promptly addressed, minimizing any disruption to healthcare services.

With a steadfast commitment to quality, professionalism, and customer satisfaction, Dexomed Biologicals Group Ltd. aims to be the trusted partner for healthcare facilities seeking reliable and expert biomedical equipment services in Kenya and beyond.

Objectives

1. Exceed customer expectations with top-notch technical services.

2. Foster enduring partnerships by promptly addressing client needs.

3. Uphold proficiency through continuous learning and development.

Values

1. Integrity: Conduct all operations with honesty, transparency, and ethical integrity.

2. Professionalism: Demonstrate expertise, reliability, and commitment in every service.

3. Innovation: Embrace technological advancements to enhance service efficiency.

4. Customer Focus: Prioritize client requirements and consistently surpass expectations.

5. Teamwork: Cultivate a collaborative environment, valuing each team member's contributions.