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Service and Maintenance
Dexomed Biologicals Group Ltd. offers comprehensive service and maintenance solutions tailored to meet the specific needs of various medical and biological equipment. Our approach ensures that all devices operate at peak efficiency and adhere to regulatory standards.
Our service and maintenance process involves several key steps:
- Initial Assessment: Our certified technicians begin with a thorough initial assessment of each piece of equipment. This includes reviewing the equipment's service history, usage patterns, and current operational status. Detailed diagnostics are performed to identify any existing issues or potential problem areas.
- Customized Maintenance Plans: Based on the initial assessment, we develop customized maintenance plans tailored to the specific requirements of the equipment and the facility. These plans include a schedule for regular preventive maintenance, calibration, and any necessary repairs.
- Preventive Maintenance: We conduct regular preventive maintenance to ensure that all equipment remains in optimal working condition. This includes cleaning, lubrication, adjustment of mechanical components, software updates, and firmware upgrades. Preventive maintenance helps in identifying potential issues early, thus reducing the risk of unexpected breakdowns.
- Corrective Maintenance and Repairs: In the event of equipment malfunction or failure, our technicians perform corrective maintenance and repairs. This involves diagnosing the root cause of the problem, replacing faulty components with genuine parts, and thoroughly testing the equipment to ensure it returns to full operational status.
- Documentation and Reporting: Throughout the service and maintenance process, we maintain comprehensive records of all activities performed. This includes detailed maintenance logs, calibration certificates, and service reports. These documents are crucial for regulatory compliance and provide a clear history of the equipment's maintenance.
- Continuous Monitoring and Support: We offer ongoing monitoring and support to our clients, ensuring that any issues are promptly addressed. Our 24/7 emergency support service guarantees that critical equipment failures are resolved swiftly, minimizing downtime and maintaining the continuity of healthcare services.
Calibration Services
Accurate calibration is critical for ensuring the reliability and precision of medical equipment. Dexomed Biologicals Group Ltd. provides meticulous calibration services that adhere to international standards and manufacturer specifications, ensuring that all equipment performs optimally and consistently.
Our calibration process involves the following steps:
- Initial Evaluation: We start with an initial evaluation of the equipment to understand its current performance and identify any deviations from standard operating parameters. This includes a review of the equipment’s calibration history and current settings.
- Environmental Control: Calibration is conducted in a controlled environment to eliminate variables that could affect accuracy. This includes maintaining specific temperature, humidity, and cleanliness levels that align with international calibration standards.
- Reference Standards: We use traceable reference standards and calibrated measurement instruments that are verified against national and international standards. These reference standards serve as benchmarks for adjusting the equipment.
- Calibration Procedure: The actual calibration involves adjusting the equipment to match the reference standards. This process includes fine-tuning the device, performing measurements, and making necessary adjustments to ensure that readings are accurate. We utilize advanced calibration techniques and tools, such as precision multimeters, calibration software, and specialized testing devices.
- Performance Verification: After calibration adjustments, we conduct a series of tests to verify the equipment’s performance. This includes running the equipment through its full range of operations and comparing its outputs to the reference standards to confirm accuracy and precision.
- Documentation: Detailed records of the calibration process are maintained, including the methods used, reference standards, adjustments made, and performance verification results. We provide calibration certificates that document compliance with regulatory and manufacturer requirements.
- Periodic Calibration Schedule: We establish a periodic calibration schedule to ensure ongoing accuracy and reliability. This schedule is based on the equipment type, usage frequency, and manufacturer recommendations.
- Continuous Quality Assurance: To maintain high calibration standards, we implement a continuous quality assurance program. This includes regular audits of our calibration processes, training for our technicians, and updates to our calibration methodologies to incorporate the latest industry advancements.
Comprehensive Equipment Services
Service / Maintenance, and Calibration Services
Our services encompass a broad spectrum of equipment, including diagnostic machines like X-ray systems, ultrasound devices, CT scanners, and MRI machines; therapeutic equipment such as dialysis machines, ventilators, and infusion pumps; laboratory instruments including microscopes, centrifuges, and spectrophotometers; and surgical instruments like operating tables, surgical lights, and anesthesia machines. Each piece of equipment undergoes meticulous inspection, maintenance, and calibration to guarantee optimal performance and longevity.
